We're Here to Help

Have questions about using our apps? Need technical assistance? Our support team is ready to help you get the most out of your Rux Labs applications.

Get Support

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You can also reach us directly at:

[email protected]

Frequently Asked Questions

Quick answers to common questions

How do I report a bug?

Use the form above and select "Bug Report" as the issue type. Please include details about what happened, what you expected to happen, and steps to reproduce the issue. Screenshots are helpful when possible.

Can I request a new feature?

Absolutely! We love hearing from our users. Select "Feature Request" in the form above and tell us what you'd like to see. We carefully consider all feature requests when planning updates.

What's your response time?

We aim to respond to all support requests within 24-48 hours during business days. For urgent issues, please mention "URGENT" in your message subject.

Do you offer refunds?

Our apps are free to download. For any questions about in-app purchases or premium features, please contact us directly and we'll be happy to assist you.